EMOTIONAL INTELLIGENCE CAPABILITIES AND JOB PERFORMANCE OF LIBRARIANS IN PUBLIC ACADEMIC LIBRARIES IN SOUTH EAST, NIGERIA

Abstract

This study focuses on Emotional Intelligence Capabilities and Job Performance of Librarians in Public Academic Libraries in South East Nigeria. Two objectives were formulated with corresponding research questions and hypotheses. The research used correlation research design. The population of the study was 667 consisting of all professional and para-professional in academic libraries which is limited to universities and polytechnics libraries in South East. Nigeria. The sample size is 316 derived from the application of William Bill (2004). A structured Questionnaire titled “Emotional Intelligence Capabilities and Job performance of Librarians in Academic Libraries in South east Nigeria” was used to collect data for the study. Data were analyzed using PPMC at 0.05 level of significance. It can be said that there was a significance relationship between self awareness and job performance of librarians. The findings show that self-awareness and self-management influences job performance of librarians. The study concluded that librarians who possess a better understanding of their emotional strength, limitation and behavioual patterns are more likely to perform their duties effectively and efficiently and also librarians who are able to regulate their emotions, manage stress and maintain self-discipline are more likely to demonstrate higher level of job performance. Based on the findings, it is recommended that public academic libraries should organize regular training programme, workshops and self-development seminars that librarians self-awareness and self-management enabling them to better understand their emotions strength, weakness and behavioural patterns for improved job performance Keywords: Emotional Intelligence, Job Performance, self-awareness, Self-management Librarians Academic Libraries, South-East Nigeria