Evaluation of the adoption of e-governance in salary administration in kogi state civil service, nigeria

Abstract

This study examined the challenges and prospects of payroll administration reforms in the Nigerian public service, with emphasis on the role of e-governance tools such as the Integrated Personnel and Payroll Information System (IPPIS) and the Treasury Single Account (TSA). The research adopted a survey design, drawing data from civil servants and stakeholders directly involved in payroll management. Structured questionnaires were administered to 399 respondents selected through stratified random sampling, and the data were analyzed using descriptive statistics, including frequencies and percentages, while chi-square tests at a 0.05 significance level were used to test the stated hypotheses. The findings revealed that payroll reforms anchored on e-governance mechanisms have significantly reduced incidences of payroll fraud and ghost workers, enhanced transparency, and improved efficiency in public sector salary administration. However, challenges such as inadequate ICT infrastructure, resistance to change among staff, poor internet connectivity, and limited technical capacity continue to hinder the smooth implementation of reforms. The study concludes that effective payroll administration is pivotal to strengthening accountability and efficiency in Nigeria's civil service. It recommends capacity building for civil servants, investment in ICT infrastructure, continuous system upgrades, and strong monitoring mechanisms to consolidate gains and achieve sustainable reform outcomes. Keywords: Salary Administration; e-Governance; Treasury Single Account; Kogi State Civil Service; Integrated Payroll and Personnel Information System.