Managing Knowledge in the Digital Age: Persuasive Case of ICT Dexterity of Librarians in State-owned University Libraries in Rivers State

Abstract

Abstract

This study examined managing knowledge in the digital age: the persuasive case of ICT dexterity of librarians in State-owned University Libraries in Rivers State, focusing on librarians’ proficiency, availability of ICT facilities, and their dexterity in applying ICT tools for information resource management. A descriptive research design was adopted using a census sample of 21 professional librarians from Rivers State University Library and Dame Patience Jonathan Automated Library. Data were collected with a 24-item questionnaire titled Knowledge Management by Librarians in the Digital Age Questionnaire (KMLDAQ) and analyzed using mean statistics with a criterion mean of 2.50. Findings revealed that librarians possessed moderate ICT proficiencies, particularly in internet searches, word processing, and online resource acquisition, but lacked advanced skills in database management and library application software. Results further showed moderate availability of basic ICT facilities such as computers, scanners, and internet connectivity, but inadequate advanced tools like barcode readers. The study concluded that ICT remains pivotal to effective library operations and recommended continuous ICT training and adequate funding to enhance digital resource management and service delivery efficiency.