A survey of users' satisfaction with circulation and current awareness services in university libraries in South-South Nigeria

This study investigated users’ satisfaction with circulation and current awareness services in university libraries in south-south, Nigeria. A survey research design was med. The population for the study 21.12 registered library users. Using accidental sampling techniques, a sample of 1, 58 registered library users were selected from six university libraries in the south-south zone for the study. The instrument used for data collection was the questionnaire method. The instrument was duly validated and the reliability estimates of its sub-variables using the Cronbach Alpha method ranged from 77 to 85. Two mill hypotheses were tested using population t-test analysis at the 05 alpha level. The results of the analysis revealed that users’ satisfaction with circulation and current awareness services in university libraries in south-south, Nigeria is significantly high. The study concluded that library users have high satisfaction with circulation and current awareness services in university libraries in south-south, Nigeria. The study recommends, among others, that for the university libraries in the south-south to maintain high-quality service delivery, authorities of university libraries should continue to advocate the procurement of current and relevant that would stimulate users’ satisfaction in all programmes offered by the universities. 



Journal Title: Information Managers: A Journal of Nigerian Library Association Rivers State Chapter

Category: Library and Information Science

ISSN: 2735-9239

Year of Establishment: 2011

Section: Library and Information Science

Volume: 6

Issue: 2

Total Download: 0

Iyishu, V. A.. 2024 A survey of users' satisfaction with circulation and current awareness services in university libraries in South-South Nigeria. Information Managers: A Journal of Nigerian Library Association Rivers State Chapter . 6 (2). 96. https://doi.org/10.61955/SWWAGO

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